Don Barber & Groom
A mobile-first website for Don Barber & Groom
Online Booking Websites
I build websites where customers can ask for or make a booking. I start from how your business handles capacity, timing and changes, then choose the simplest booking route that fits.
New v6 draft from the service brief, awaiting review
The problem
- Customers phone or message to book because the website gives them no clear way to ask for a time.
- Booking requests arrive with missing details, and your team spends time chasing the service, date or contact information.
- You are not sure whether you need a live booking system or a well-built request form.
What I do about it
- I map how a booking actually happens in your business, then design the route a customer follows from first visit to confirmation.
- I set up forms that capture service choice, preferred time and extra requests, and make sure the message reaches the right person.
- I help you compare a request form with a live booking tool against your capacity, payment and cancellation rules, before anything is built.
Draft copy, to confirm
What you get out of it
A website where customers can book or ask to book in a few clear steps, and your team receives what it needs to respond.
Who it’s for
- You run a salon, clinic, studio or similar service business and want customers to book from their phones.
- You take bookings by phone or messaging and want a clearer, less repetitive route.
- You have a booking form that produces incomplete or confusing requests.
- You are an agency or studio that needs booking forms and flows built on a WordPress site.
If you sell products rather than appointments, e-commerce development is the closer fit. If you need a small change to an existing form, one-off website support is simpler than a full booking build.
What’s included
Booking route
The path from service choice to confirmation, mapped and designed around how your business really handles requests.
Booking and enquiry forms
Forms that capture the service, preferred time and extra details your team needs.
Availability and capacity
A discussion of how many bookings you can take, and whether live availability is worth the extra complexity.
Payment and cancellation rules
The timing of any payment and your cancellation terms shown clearly before a customer commits.
Confirmation and follow-up
Messages to the customer and to your team that say what has been received and what happens next.
Operational testing
Test requests sent with your team, so the booking reaches the right person and the process works outside the screen.
How it works
Map the booking
We go through your services, capacity, timing, changes and what your team needs to know.
Choose the approach
We decide between a request form and a booking tool, based on your rules and how you work.
Build and connect
I build the booking pages, forms and messages, and connect them to your inbox or systems.
Test with your team
We run agreed test bookings from a phone and a computer, then release and review the first real ones.
Questions people ask
Draft answers, to confirm
Do I need a booking system or just a booking form?
A form suits businesses that confirm each request themselves. A live system suits those with fixed capacity and clear rules. I would look at how many bookings you take and how often times change before recommending either.
Can customers pay online when they book?
It is possible on some set-ups, and it depends on your payment provider, your cancellation rules and the tool chosen. We would decide payment timing during planning.
Can you add booking to my existing website?
Often, yes. I would look at your current platform and design first and recommend the lightest way to add it.
Which booking plugin or tool do you use?
That depends on your needs and platform. I recommend one after looking at your capacity, payment and cancellation requirements.
Related work
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Tell me what you need to achieve.
We can work out the right next step before committing to a solution. You can book this on its own. An ongoing partnership is optional, never a requirement.
Need continuing responsibility rather than a defined project? Ongoing partnerships